Glossary

Wholesale glossary: the terms, in plain English

This wholesale glossary covers the words store owners, buyers and distributors use with a food or drink brand, and what each one means for you when you are trying to get stocked.

The terms

  • Stockist: a shop or venue that sells your product. The usual word in the UK, Australia and New Zealand.
  • Line sheet: your range with wholesale prices, case sizes and how to order. What a store orders from.
  • Sell sheet: one page that pitches one product to a buyer. What a store decides from.
  • Keystone pricing: a shelf price of double the wholesale price, so the store keeps half.
  • Slotting fees: what big chains charge a brand for shelf space. Independents mostly do not.
  • Wholesale margin: the share of the shelf price a store keeps, and the number every buyer asks about.

Why the words matter

Buyers notice when a brand uses their words. Quote a margin when they asked for markup, or send a sell sheet when they asked for a line sheet, and you sound new. Get them right and the conversation moves on to the order.

For the bigger picture of how stores choose products, read how to get your product into cafés, or work your numbers out with the wholesale price calculator.

In this section

Questions brands ask

What is the difference between a line sheet and a sell sheet?

A sell sheet pitches one product so a buyer can decide. A line sheet lists your whole range with wholesale prices so a store can order.

What margin do stores expect?

It varies by channel. Specialty stores often work close to keystone, about half the shelf price, while grocery margins are usually lower. Ask the store, and price so their margin works.

Do independent stores charge slotting fees?

Rarely. Slotting fees are mostly a chain and supermarket practice, which is one reason many brands start with independents.

Is a stockist the same as a retailer?

A stockist is a retailer that sells your product. Every stockist is a retailer; most retailers are not your stockists yet.

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